Reservations

• Q

  How to reserve a room?
  A

  Online reservations are available up to 6 months in advance.
  Phone reservations are available up to 12 months in advance.
  To check availability and make your reservation, please,click here.
  ※ Please be advised that the homepage might not be updated the latest information. If you could not make a reservation, please check and try again at a later date.
  ※ Due to privacy policies, we do not have authority to make a reservation for you.
  Please contact us directly by email if you need further assistance.
  E-mail:reservation_hrt@ryumeikan.co.jp
  We appreciate your cooperation and understanding.
• Q

  Is there a day use plan?
  A

  Unfortunately, we do not provide day-use plans. We are sorry for the inconvenience.
• Q

  Do you offer any discounts or coupons on accommodations?
  A

  The latest information and campaigns can be found on our website.
• Q

  What is the cancellation policy?
  A

  All reservations have a cancellation policy that comes into effect 1-day before your check in date.
  For cancellations made before the penalty period, no cancellation fee will be applied.
  The cancellation fee is applied as follows:

  For cancellations made 1 day before the check-in date, a 20% accomodation fee will be applied.
  On your scheduled check-in day, a 80% accomodation fee will be applied.
  For no show cancellations, a 100% accommodation fee will be applied.

  ・ May differ depending upon your plan.
  ・ For reservations of 15 guests or more, a group cancellation stipulation will be applied.
  Please follow the procedures on the following linked page if you wish to cancel your reservation:
  please,click here.
  Any reservations made through another booking site or travel agency must be modified or cancelled through that service.

Accommodation

• Q

  What is the check-in / check-out time?
  A

  Check-in time is from 2 p.m.
  Check-out time is by 11 a.m.
• Q

  Can you keep my luggage after check-out or before check-in?
  A

  We will keep your luggage for free at the reception on the 15th floor.
  In principle, we can keep it from your check-in day or after check-out on that day. If you have any other requests, please feel free to ask the hotel.
  We are also keeping the luggage of the guests who are planning to check-in again after some days.
• Q

  Is it possible to have late check-out?
  A

  [Late check-out] Late check-out is depending on availability on that day.
  Please kindly let us know if you want to.
  10% of the accommodation price will be charged per hour.
  Please contact us directly for more details.

• Q

  What should I do if I am late for check-in?
  A

  [Late check-in] If you are arriving after your scheduled check-in time, please contact the front desk with your reservation name, reservation number, and estimated arrival time.

  TEL: +81-3-3271-0971
  Email: reservation_hrt@ryumeikan.co.jp

• Q

  Can I ship my luggage to the hotel?
  A

  We are happy to keep your luggage until your check in date. Please kindly put your name and arrival date on the delivery slip.

  Address
  Hotel Ryumeikan Tokyo
  1-3-22 Yaesu Chuo-ku Tokyo, JAPAN
  Postal code:103-0028
  Tel:+81-3-3271-0971

• Q

  Is it possible to send packages from the airport to your hotel?
  A

  Yes, it is. Please note your name and check-in date on the delivery slip when sending.

• Q

  Can I ship my luggage from the hotel?
  A

  We provide courier service at the front desk on the 15th floor. (We also sell cardboard boxes).
  We accept both cash-on-delivery and advance payments.
  We also accept refrigerated and frozen courier services, so we can deliver souvenirs on the way back from your trip.
  (A courier slip is available in the guest room, so please use it.)
  ※ Domestic shipping only
  ※ Requests after 14:30 will be shipped the next day.
• Q

  About contact information.
  A

  Hotel Ryumeikan Tokyo

  〒: 103-0028
  Address: 1-3-22 Yaesu, Chuo-ku, Tokyo
  From overseas: +81-3-3271-0971
  MAIL: reservation_hrt@ryumeikan.co.jp

  We provide both phone and email support in English. Please be advised that, depending on the time, availability cannot be guaranteed.

• Q

  Can you dispose of suitcases, etc.?
  A

  The hotel refuses disposal of large items such as suitcases, or other such left behind by guests. Please understand that if you leave behind or attempt to dispose of such items through the hotel, you will be billed for disposal fees(￥1000 per 1 item).

• Q

  Is smoking prohibited in the hotel? / Where is the smoking area?
  A

  All rooms are non-smoking. There is a smoking booth next to the front desk on the 15th floor.
• Q

  Do you have restaurants in your hotel?
  A

  We have a restaurant 「Hanagoyomi Tokyo」 on the 15th floor. Buffet for breakfast and lunch, and Japanese or Kaiseki cuisine for dinner.
  ※For the menu, please check,please,click here. .
  ※For reservation, please check,please,click here.
• Q

  Please tell me about breakfast.
  A

  Breakfast Information
  ■ Place: 15th floor ‘Hanagoyomi’

  [Business hours]
  Weekdays 6:45 ~ 10:00(L.O. 9:45) , Weekends and holidays 6:45 ~ 14:00(L.O. 13:30)
  

  [Fee]
  Adult (6 years and older): 2800 yen (Tax incl.)
  Children (Below 6 years old) Free

  ※ On Saturdays, Sundays and national holidays, guests who purchased a breakfast ticket can use it after 10:00.
  ※ Please refrain from taking out leftovers.
  ※ Bento-boxes are not available.
  ※ If you would like to order alcohol, please ask the staff.

• Q

  I have reserved a room with a plan that does not include breakfast. Can I add breakfast on the day of my stay?
  A

  Yes you can. To order breakfast, please ask at the front desk or come directly to the restaurant.

• Q

  Please tell me about dinner.
  A

  We have a restaurant 「Hanagoyomi Tokyo」 on the 15th floor. Buffet for breakfast and lunch, and Japanese or Kaiseki cuisine for dinner.
  ※For the menu, please check,click here. .
  ※For reservation, please check,click here.

Room and facilities

• Q

  What are the room amenities / equipments?
  A

  The amenities inside the guest room vary depending on the room type,
  please,click here.
• Q

  What type of bathroom and toilet in the guestroom?
  A

  The bathrooms are as follows.
  ・ Modular bath (not separated): Single, Standard Twin, Universal, Triple
  ・ Independent type with washing space (separated): Corner Deluxe Twin, Double, Premium
  ・ Shower room only: Forus
• Q

  Do you have a connecting room?
  A

  If you would like a connecting room, please reserve a Standard Twin room, and a Corner Deluxe Twin room.
  Once you have made the reservation, please let us know by phone or email that you would like a connecting room.

  TEL:+81-3-3271-0971
  Email: reservation_hrt@ryumeikan.co.jp

• Q

  Please tell me about the bedding inside the guest room.
  A

  The beds in the hotel use AiR or Oliver mattresses from Nishikawa Co., Ltd.The beds in the hotel use AiR or Oliver mattresses from Nishikawa Co., Ltd.

  ※ Airweave mats are laid on the mattresses in the Single rooms, Twin rooms, Junior Suite rooms , and Suite rooms.
  ※ Please see here for the mattress in the FORUS rooms.
  ※ Futons are available only in the Junior Suite A and Junior Suite B.
  ※ In the Japanese A and B, 2 people can use a bed and 2 people can use a futon.

  Please check the bed size of each room type from the following ,please,click here.

• Q

  Could you spread the futon?
  A

  We can prepare a futon in the Junior Suite A and Junior Suite B rooms.
  ※ In Japanese A and B, 2 people can use a bed and 2 people can use a futon.
• Q

  Do you have pajamas？
  A

  We offer front-button nightshirts in guest rooms.
• Q

  Do you have universal rooms?
  A

  Yes,please,click here.
• Q

  Is there mineral water provided in the guest room? / Is there vending machine?
  A

  There is mineral water in the room. Vending machines are on every floor.
• Q

  Do you have a blu-ray player(DVD player)?
  A

  We offer complimentary Blu-ray players to allow guests to enjoy Blu-ray or DVD movies in their rooms.
  Depending on the room type, it may not be possible to install a Blu-ray player.
  In that case, we will prepare a portable player.
• Q

  Is there a microwave?
  A

  There is no microwave in the hotel. Sorry for the inconvenience.
• Q

  Is there a laundry service?
  A

  We have a laundry service.
  Please fill in the laundry sheet in your room and bring it to the front desk.
  Laundry will be ready by 7 p.m. if you bring it at the front desk by 10 a.m.
  ※ We may be closed during the New Year holidays, so please ask at the front desk.

  1 shirt (folded/hanged) is from 700 JPY.
  ※ It depends on the material and finish.

• Q

  Is there a coin-operated laundry?
  A

  There is a coin-operated laundry on 10/12F.
  It is 200 JPY (tax included) per washer load and 100 JPY (tax included) per dryer load.

Children’s accommodation

• Q

  What is the room rate for children?
  A

  There is no children price.
  Children under 5 years old are eligible to stay free and bed share. Those age older than 6 years old are included as adults.
• Q

  Can children co-sleep with their parents?
  A

  Co-sleeping on the same bed with 1 child up to 5 years old is permitted at no additional charge.
  (Ex: Twin rooms: up to 2 children. Double rooms: up to 1 child)
  Children’s amenities (toothbrush, slippers and diaper bag) will be provided at the front desk.
  We are also able to provide nightwear for co-sleeping children (only 90~100cm size).
  Please let us know though email or your reservation.

  Children above the co-sleeping age will be included as adults in the accommodation fee. There is no separate children’s charge.

  Please contact us directly by phone if you need further assistance.
  TEL: +81-3-3271-0971

• Q

  Do you have a cot for children?
  A

  Baby cribs are available to rent for free.
  Please contact us with your reservation dates, name, and number.
  The size is 115 cm long by 70 cm wide.
  For safety reasons, it is limited to children up to 24 months old.
  The stock is limited, so please let us know in advance if you need it.
  This option is not available for Standard and Forus A rooms.

Access and location

• Q

  Is there a parking lot?
  A

  There is a multi-story parking garage on the 1st floor of the hotel.

  Price:
  1,200 JPY (Tax incl.) per night (1 p.m. to 1 p.m. the next day) for our accommodation guests.
  It is 300 JPY for 20 minutes for visitors.

  Vehicle restrictions:
  2 m in height, 2.05 m in width, 5.3 m in length, up to 2,300 kg in weight.

  ※ For security reasons, the entrance gate of the parking lot closes between 11 p.m. to 7 a.m. If you are a hotel guest, please press the intercom next to the entrance gate of the parking lot to enter.

• Q

  Can you tell me the access from the train station?
  A

  The nearest station is JR Tokyo Station.
  It’s a 3 minute walk from the Yaesu North Exit of JR Tokyo Station.
  The nearest subway station is Nihonbashi Station.
  It is 1 minute walk from A3 exit.
  Please check the access details from the following,please,click here
• Q

  Can I make a taxi reservation?
  A

  We are able to order a taxi for you at the front desk. Please note that arrival times may vary so please reserve ahead of time.
  ※A taxi driver will charge you an extra reservation fee if you reserve the taxi in advance.
• Q

  Is there a convenience store nearby?
  A

  There are several convenience stores within walking distance.
• Q

  Is there a pharmacy nearby?
  A

  There are several pharmacy within walking distance.

Restaurants ‘Hanagoyomi’

• Q

  How to reserve restaurant?
  A

  We accept over the internet and telephone. If you have a reservation, please,click here.
  Alternatively, you can make a reservation by phone.　
  　TEL：03-3271-1135
• Q

  Is it possible to go to the restaurant for breakfast only?
  A

  Anyone can use that restaurant.
• Q

  I have food allergies and dietary restrictions. Are allergy countermeasures available?
  A

  Please,click here for details.
• Q

  Do you have a English menu?
  A

  In addition to our kaiseki course, we also offer an English a la carte menu.
  If you would like our kaiseki course menu in English, please let us know in advance and we are able to prepare it.
• Q

  Can I use electronic money?
  A

  Regarding the payment, QUICPay+, iD, prepaid transportation cards (Suica, Pasmo, etc.), WAON, nanaco, Rakuten Edy are accepted.
• Q

  Is it possible to smoke?
  A

  All seats are non-smoking.
• Q

  Do you have a private room?
  A

  Private rooms with sunken kotatsu seating are available for ¥3,000 per room.
• Q

  Is it possible to book the entire restaurant for private events?
  A

  We can accommodate a maximum of 50 people for a standing buffet, and a maximum of 44 people for a seated meal (10 people in the hall seats, 22 people in the hall seats, and 12 people in the private rooms).
• Q

  Are there any recommendations for anniversaries or other special occasions?
  A

  We offer three beautiful kaiseki courses that are suitable for celebrations.
• Q

  Is it possible to bring in alcohol?
  A

  BYOB is permitted with a corkage fee of ¥2,000 per bottle.
• Q

  Can it be used with children?
  A

  Children are always welcome and children’s chairs are also available.
• Q

  Do you have a menu for children and infants?
  A

  We offer children’s meals (2,500 yen including tax) for lunch and dinner.
  If you order a children’s meal at lunch time on weekdays, we ask that adults order a kaiseki meal.
  We ask that you make a reservation at least 2 days in advance.
  Tel：81-3-3271-1135
• Q

  Do you have parking?
  A

  There is a multi-story parking garage on the 1st floor of the hotel.
  Please contact us by phone for details.TEL：03-3271-1135